BAGAMA’T tumaas ng 8.2 percent sa $300 million ang total outsourcing services revenues sa Filipinas noong 2017, ang information-technology (IT) outsourcing market sa bansa ay bumaba ng 3.5 percent noong nakaraang taon dahil sa kawalan ng kalinangan sa local tech deployment at skills.
“While cloud is the way to go—offering enterprises benefits such as massive scalability, low cost and increased agility—there still exists a reluctance to shift to cloud-based models,” wika ni Alon Anthony D. Rejano, senior market analyst sa research firm International Data Corp. (IDC).
“From a market perspective, cloud continues to grow in the country, but the overall market value remains muted due to the lack of scale for ICT deployment and availability of advanced skills in application migration in the Philippines,” sabi pa niya.
Aniya, nakikita ng kanyang grupo na ang IT outsourcing landscape sa bansa ay patuloy na magbabago dahil nais ng mga player na gumamit ng iba’t ibang estratehiya, mula sa cloud-centric initiatives sa hybrid IT approach.
“Although this shift is seen as a positive sign for the overall IT outsourcing market, we believe it will also impact traditional outsourcers negatively,” ani Rejano.
“The evolving demand of the market was radicalized due to the cannibalization of cloud-based models of outsourcing involving infrastructure as a service (IaaS) and software as a service (SaaS), a changing cost structure, and fundamental shifts in the competitor environment.”
“Currently, the traditional outsourcing service providers have been pressured because of the increased shift to cloud providers. More traditional service providers are expected to include new delivery structures to accommodate endusers that require services such as cloud, automation and security solutions,” dagdag pa niya. LORENZ MARASIGAN
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