Pasay City Mayor Imelda “Emi” Calixto-Rubiano today announced the launch of Pasay City Government single trunkline number, 888-PASAY or 888-72729, designed to streamline and enhance services to the growing 460,000 Pasayeños.
The new system replaces the multiple phone numbers for various city hall departments, offering a single access point for all citizen inquiries, concerns, and requests. This transformation aims to provide a more efficient and responsive communication channel, ensuring faster and more direct access to the services Pasayen̈os needs.
“We are committed to making our government more accessible and responsive to the needs of our constituents,” stated Mayor Calixto-Rubiano.
She stated that the 888-PASAY single trunkline is a testament to her unwavering dedication to improving service delivery and creating a more efficient and citizen-centric government.
Mayor Emi believed that the new system would undoubtedly pave the way for more effective collaborations and coordination with her constituents to address and resolve all their concerns.
The 888-PASAY trunkline will be staffed by the Pasay City Public Information Office (PIO), tasked to handle inquiries and direct the callers to the appropriate department. The system will also feature advanced call-routing technology to ensure prompt and efficient receiving of the calls.
“This new system will significantly improve our ability to serve our constituents. It will allow us to respond to their needs more quickly and effectively, ultimately making their lives easier and more convenient,” said Mayor Emi.
Key Benefits of the 888-PASAY Single Trunkline:
– Single Point of Access: One number for all city government services.
– Faster Response Times: Improved call routing and dedicated customer service representatives.
– Enhanced Efficiency: Streamlined communication and reduced wait times.
– Increased Accessibility: Easier access to city services for all residents.
About Pasay City:
Pasay City is a highly urbanized city known for its vibrant entertainment and business district. Pasay City is also home to a diverse population and a thriving economy, aiming to become the first-ever Eco City in the country. The city also aims to become economically reliable and ecologically sustainable without compromising Mother Nature.