REAPING THE REWARDS OF HARD WORK

THROUGHOUT the course of its 43-year history, Isuzu Gencars has received numerous awards and recognitions from Isuzu Philippines Corporation (IPC) proving that the company takes its mission seriously and is constantly exerting effort to be the best Isuzu dealership in the country.

Gencars is the recipient of a total of three Dealer of the Year Awards (DOYA), including the very first one to be handed out by IPC in 2004, and seven runner-up wins for the entire dealership chain. The DOYA is given by IPC yearly to recognize the exceptional performance in sales and after-sales ope­rations of Isuzu dealerships across its entire network.

Aside from top recognitions, Gencars branches are also recipients of multiple awards in the different categories of the DOYA. These include the Grand Slam dealer awards given to Isuzu Makati and Sta. Rosa during the Dealer of the Year Awards 2020. The two Isuzu Gencars branches were recognized for their “outstan­ding performance for target achievement sales, parts, and service,” after winning in all the five categories of DOYA 2020, which were the Light Commercial Vehicle, Commercial Vehicle, Sales Total, Parts Operations, and Service Operations categories.

Two more branches of Gencars received recognition for their outstanding performance in 2020. Isuzu Batangas won in the Commercial Vehicle category, while Isuzu Batangas City bagged awards in the Parts Operations and Service Operations categories.

CONSTANT SKILLSENHANCEMENT PAYS OFF

These awards and recognitions are the result of constant training and learning by the Gencars team. Every year, Gencars employees, especially the mechanics and those who provide after-sales services, undergo skills trainings and seminars facilitated either by in-house trainers or by Isuzu Philippines Corporation. Isuzu Gencars actively participated in these trai­nings to keep abreast with the la­test technologies and techniques to further improve their services to clients.

The restrictions brought by the pandemic to conduct trainings did not pose a problem for Gencars. In the absence of face-to-face trainings due to community quarantines, the employees and skilled personnel of the company continued to learn by attending webinars and online skills trainings.

As a result of these trainings, two of Gencars’ crew members won in the 16th Isuzu Service Skills Olympics (ISSO) held virtually from June 1 to 4, 2021. The tandem of Genesis Maniago and Eric Donghil of Isuzu Makati won second runner-up in the Service Technician category. ISSO is an annual tournament organized by Isuzu Philippines Corporation to showcase the skills of the service employees of various Isuzu dealerships across the nation.

This recent accomplishment is indeed a proud moment for Gencars as it served as an inspiration for the whole organization proving that even in adverse situations, one can succeed with hard work, dedication, and constant skills enhancement.

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