MULING inatasan ang concessionaires Manila Water Company Inc. at Maynilad Water Services Inc. na suspendihin ang service diseconnection activities, sa pagkakataong ito ay sa mga lugar na nasa ilalim ng Alert Level 5 o granular lockdown
Sinuspinde ang pagpuputol ng tubig nang isailalim ang Metro Manila sa enhanced community quarantine (ECQ) mula August 6 hanggang 20 na sinundan ng modified ECQ mula August 21 hanggang September 15.
Inilipat ang National Capital Region (NCR) sa alert level system kung saan ipinatupad ang granular lockdowns sa mga targeted area.
Kaugnay nito ay inatasan ng Metropolitan Waterworks and Sewerage System-Regulatory Office (MWSS-RO) ang Manila Water at Maynilad Water na suspendihin ang lahat ng service disconnection activities sa mga lugar na nasa ilalim ng granular lockdown, “until such time that the Alert Level 5 or granular lockdown has been lifted.”
“In this critical time when public health relies on access to clean, safe, and sufficient water supply, the concessionaires have also been directed to ensure water supply availability within their service areas,” ayon sa MWSS-RO.
Bilang tugon, sinabi ni Manila Water Corporate Communications head Jeric Sevilla na sinuspinde na ng kompanya disconnection activities hanggang katapusan ng September, “in consideration of our customers given the current high cases of COVID-19.”
Sinabi naman ni Maynilad Corporate Communications head Jennifer Rufo na hindi magpuputol ng tubig ang kompanya sa mga lugar na nasa ilallm ng Alert Level 5, alinsunod sa direktiba ng MWSS RO.
“Accounts with arrears will receive a ‘Notice of Disconnection,’ but this is only to serve as early reminder of unsettled bills so that customers have time to prepare and avoid possible disconnection by next month if the suspension is lifted.
Maynilad is open to offering easier payment terms for customers who are unable to immediately settle their arrears in full,” aniya.
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