ISUZU GENCARS’ COMMITMENT TO CUSTOMER SATISFACTION SOARS TO NEW HEIGHTS

Expansive, Upgraded Look of Isuzu Makati and Isuzu Batangas with the Isuzu Outlet Standard

Isuzu Gencars has once again demonstrated its dedication to customer satisfaction through its compliance with the Isuzu Outlet Standard (IOS). Spearheaded by Isuzu Philippines Corporation (IPC), this innovative philosophy redefines the customer experience, focusing on enhancing the overall flow within dealerships.

Isuzu Makati, Gencars’ flagship dealership, unveiled its transformation on March 30, 2022, ushering in a new era of customer service. The dealership’s exterior was redesigned, featuring the Isuzu logo displayed elegantly in white against a sleek black backdrop, accented by Isuzu’s iconic red color. The branch’s interior was also upgraded with a new, cozy customer lounge that invites visitors to relax.

But the journey towards excellence doesn’t stop there. The next Isuzu Gencars branch to modernize with the IOS design is Isuzu Batangas in Sto. Tomas, which is set to relaunch this year on October 18, 2023. The branch’s updated design promises a seamless and delightful experience for every visitor. This strategic upgrade exemplifies Isuzu Gencars’ steadfast dedication to their core mission: delivering the highest quality customer experience.

Expanding Horizons: Isuzu San Pablo’s New Home
For 22 years, Isuzu Gencars San Pablo has stood tall as the trusted haven for brand-new Isuzu vehicles and dependable vehicle services in Laguna, Quezon, and the Bicol region. Located along the vibrant Colago Avenue in Barangay 1-A, San Pablo City, the dealership has earned a stellar reputation for exceptional customer service and top-notch Isuzu vehicles tailored to diverse needs.

In recognition of its consistent growth and the ever-increasing number of satisfied customers, the Isuzu Gencars group made a strategic move. Isuzu Gencars acquired a sprawling 1-hectare property at Km. 85 Maharlika Highway, Barangay San Ignacio, San Pablo City, Laguna, setting the stage for the company’s vision. The groundbreaking ceremony, held on October 3, 2022, marked the inception of a bigger state-of-the-art facility–the new Isuzu San Pablo.

Spanning an impressive 7,220.23 square meters, this expansive new location ensures ample space for vehicle displays and an enhanced customer experience.

With the IOS and the grandeur of the new Isuzu San Pablo, Isuzu Gencars is committed to elevating customer satisfaction to unprecedented heights, crafting an automotive experience that transcends expectations.