JADON Lourdrick Herrenauw is the man behind the Ryu Sushi Dumaguete, the best sushi in town according to his customers. The concept has started as a ‘Ghost Kitchen’ in the business of sushi and later on turned out to be takeout and delivery.
Although Ryu Sushi has a lot of experience with delivery, the pandemic coupled with the learnings he gained from the Kapatid Mentor Me (KMME) Program of Department of Trade and Industry (DTI) and Go Negosyo forced the business to believe that operational efficiency could still be improved – and that’s where Food Panda and Grabfood came in as their key partners in online delivery.
When asked what lessons didtory he learn from KMME that helped him survived the pandemic, Jadon answered, “Continual growth is vital to your business’ growth. If you don’t improve and innovate, you will be left behind. Ryu sushi has always been about improving. Improving with the food and service quality based on customers’ feedback and suggestions. Asking for feedback and paying attention to the concerns of a customer is very vital in identifying which area to improve on. Work on your business, not just in your business. Try and visualize the whole goal and the steps to achieve it.”
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